Corporate procurement teams now treat ground transportation as a strategic operational decision, not a vendor purchase. After working with hundreds of Fortune 500 clients, embassies, IPL franchises and global consultancies, here’s the checklist we see them apply.
1. GST-Compliant Consolidated Billing
Per-trip receipts won’t cut it for an enterprise. Look for vendors who can deliver monthly consolidated invoices with proper GSTIN, HSN/SAC codes, TDS-applicable line items, and cost-centre allocation.
2. Dedicated Account Management
A single named point of contact — not a different person every call — who handles your bookings, escalations, fleet planning and quarterly business reviews.
3. Contracted SLAs With Penalty Clauses
Verbal commitments are worth nothing during a 3 AM airport pickup that doesn’t show up. Insist on contracted response times, vehicle availability guarantees, and penalty clauses written into the MSA.
4. Verified Driver Backgrounds
For senior executive transport, you need drivers who are background-verified, defensive-driving certified, and trained in corporate etiquette and confidentiality.
5. Pan-India Coverage Under One Vendor
Managing 5 regional vendors creates a procurement and reconciliation nightmare. One vendor with national footprint dramatically simplifies your operations.
6. Comprehensive Insurance & Risk Documentation
Your risk team will need to review commercial insurance certificates and public liability cover. Make this easy by asking vendors for the documentation upfront.
7. Trip Reports & MIS
Monthly utilisation dashboards, on-time performance metrics, and exception reporting — modern enterprises run on data.
If you’re evaluating a corporate transport partner for your organization, we’d be happy to walk you through how KTC delivers on each of these. Just reach out for an introductory call.
